Returns & Exchanges
At Cynosure Hair, we strive for complete satisfaction with your luxury hair extensions and wigs. If you are not entirely happy with your purchase, we offer a 30-day return policy for items in their original, unaltered condition.
Initiate Your Request
Contact our customer support team via email within 30 days of receiving your order to obtain a Return Merchandise Authorization (RMA) number.
Prepare the Package
Ensure the hair is unused, the lace is uncut, and all original packaging and labels are intact before securely sealing the item for transit.
Ship the Item
Affix the provided shipping label or use a tracked courier service to send the package back to our designated quality control center.
Inspection and Refund
Once our specialists verify the item's condition, your refund or exchange will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing